Delivery

Next Day Delivery - Ctt Express

Free Next Day Delivery is available for all orders over £150. Any other order totaling less than £150 will cost 5 Euros for 24 Hour Delivery in Spain and 15 Euros for 48-72 Hour Delivery in the rest of Europe. Rest of the world will be variable depending on the area.

All orders placed before 10am (Spanish time) from Monday to Friday will be shipped the same day provided there are no external factors beyond our control*. Orders placed on Saturdays and Sundays or on public holidays will be shipped the next business day.

Next Day Delivery in Europe

Standard Delivery throughout the Netherlands, France, Belgium, Austria & Germany normally takes 2 - 3 working days. Standard Delivery in Italy takes 3 - 5 working days.

Next Day Delivery to Europe is available, see delivery options in the shopping cart.

Next Day Delivery for Denmark, Sweden, Poland and Norway

Next Day Delivery is available for these countries for the equivalent currency order value. Some additional weight factors apply for Poland and Norway. Please refer to the shipping options in the shopping cart for these countries.

Deliveries to the Rest of the World

For deliveries to the rest of the countries not mentioned above it depends on weight and destination, but if you want an exact quote please check the delivery options in the shopping cart.

Other Important Information

Import Rates

Products delivered to other destinations, mainly outside Europe, may be subject to taxes, tariffs, or other deductions imposed by local legislation. The recipient is responsible for these fees, including import duty and customs duties that are requested by the carrier. By placing an order you agree to these terms and conditions.

Permissions

Certain countries require the recipients of our goods to have the relevant permits. It is the responsibility of the recipient to ensure that they have all the relevant documents to receive your order. If the recipient cannot provide the relevant documents to the local authorities to release the delivery we cannot issue a refund.

Special Products

There are a small number of special products that we do not hold in stock and order from the manufacturer at the time the order is placed. This is due to the manufacturer's specific processes. Special products that go through this process are highlighted on our website in their description.

Return Policy

TATTO0 PROTON S.L. offers a comprehensive policy for unwanted or damaged goods. Please visit our Returns page for more information.

External Factors Beyond Our Control

Please note that due to outside factors beyond our control, next day delivery is not always 100% guaranteed.

Hazardous Substances
Any order with any restricted or dangerous goods is subject to other mode of transportation or civil aviation authorityrules which may cause a shipment delay.

Shipments Showing Chargeable Options Only

If the order has a value of less than £25 (before VAT) but once packed weighs more than 2 kilos, the order will be shipped with UPS at an additional cost due to Royal Mail restrictions.

Delayed Orders

Sometimes there may be additional factors which mean that the order requires inspections prior to release. Occasionally, this may cause a delay in shipment. Any order containing restricted goods, for example, requires inspection before it can be shipped.

A Signature with Delivery

All packages delivered from our main carrier require a signature and can arrive anytime from 8:30am to 6:00pm. Time specific deliveries and Saturday deliveries may be available at an additional cost. local legislation. The recipient of these products is responsible for payment of these charges. Including customs fees which are generally required by the carrier.