SHIPPING TERMS AND CONDITIONS
Standard Delivery - Mail - Standart Shipping
Standard Delivery in Spain and Europe is free with no minimum purchase and normally takes 3 - 7 business days provided that the location is not classified as a rural location.
Next Day Delivery - Express Mail
Free Next Day Delivery is available Free for all orders over € 150. Any other order with a total less than € 250 will cost € 6.99 for 24 Hour Delivery in Spain and € 12 for 48-72 Hour delivery in the rest of Europe
All orders placed before 10 am (Spanish time) from Monday to Friday will be shipped on the same day provided there are no outside factors beyond our control *. Orders placed on Saturdays and Sundays or on holidays will be shipped the next business day.
Next Day Delivery in Europe
Standard Delivery through the Netherlands, France, Belgium, Austria & Germany normally takes 2 - 3 business days. Standard Delivery in Italy takes 3-5 business days.
Next Day Deliveries for Europe are available, check delivery options in the shopping cart.
Next Day Delivery to Denmark, Sweden, Poland and Norway
Next Day delivery is available to these countries for the value of the order in the equivalent currency. Some additional weight factors apply to Poland and Norway. Please check the shipping options in the shopping cart for these countries.
Deliveries to the Rest of the World
For deliveries to the rest of the countries not mentioned above, it depends on the weight and destination, but if you want an exact quote, check the delivery options in the shopping cart.
Other Important Information
Products delivered to other destinations, mainly outside Europe, may be subject to taxes, fees, or other deductions imposed by local law. The recipient is responsible for these rates, including the import duty and customs duties that are requested by the carrier. Placing the order means that you accept these terms and conditions.
Certain countries require the recipients of our goods to have the relevant permits. This is the responsibility of the recipient to ensure that they have all the relevant documents to receive their order. If the recipient cannot provide the relevant documents to the local authorities to deliver the delivery, we cannot make a refund.
There are a small number of special products that we do not retain in stock and we ask the manufacturer at the time the order is placed. This is due to the manufacturer's specific processes. The special products that go through this process are featured on our website in their description.
TATTO0 PROTON S.L. offers a comprehensive policy for unwanted or damaged goods. Please visit our Returns page for more information.
External Factors Out of Our Control
Please note that due to external factors beyond our control, next day delivery is not always 100% guaranteed.
Any order with a restricted or dangerous product is subject to another mode of transport or to the rules of the civil aviation authority that may cause a delay in shipping.
Shipments That Only Display Taxable Options
If the order has a value of less than € 25 (before VAT) but once packaged weighs more than 2 kilos, the order will be shipping with UPS at an additional cost due to Royal Mail restrictions.
Sometimes there may be additional factors that mean that the order requires inspections before it is released. From time to time, this may cause a delay in shipping. Any order containing restricted products, for example, requires inspection before being able to ship it.
A Signature with Delivery
All packages delivered from our main carrier require a signature and can arrive at any time from 8:30 a.m. to 6:00 p.m. Deliveries with a specific time and deliveries for Saturdays can be available at an additional cost. local legislation The recipient of these products is responsible for paying these charges. Including customs payments that are generally required by the carrier.